Southwest Airlines offers a flexible cancellation policy that allows passengers to cancel flights without a penalty. Under the
Southwest cancellation policy, passengers can choose to receive a refund to their original payment method if the ticket was refundable, or they can opt for travel credit in the form of Southwest credit for future flights if the ticket was non-refundable. This credit must be used within one year from the original ticket purchase date. Southwest does not charge any change fees, adding to the flexibility for travelers needing to adjust their plans.