Reports from users on forums suggest that connectivity problems with smart TVs are causing the Amazon Prime Video Not Working to crash and cause error messages. Connectivity error 1060 indicates that your streaming device does not have a good connection to the Internet and cannot connect to it via Prime Video Server. To restart your Prime Video app, hold down the play button and select for a few seconds to restart the device.
Make sure to fix the various reasons why the Amazon Prime Video Not Working on your streaming device for seamlessly streaming movies and TV shows. Buffer and streaming problems with Amazon Prime can be resolved by resetting one or both devices, ensuring a stable Internet connection, and deleting cache cookies. If Amazon Prime Video is not updated, you can remove it from Samsung TV and reinstall it to see if the problem was fixed.
Even if you have a good and fast internet connection with WIFI, it can take longer to download and do other things and may not be powerful enough to handle Amazon Prime Video. If multiple devices share the same network without tools like VPN, this can also cause problems with a standard connection to Amazon Prime Video.
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How to Fix Prime Video App Not Working on Samsung TV
Several users have reported that the Amazon Prime Video app does not seem to work with their Samsung Smart TV. The problem is faced by new users, as well as users who could watch and enjoy the Prime Video service earlier but can’t anymore. Fix #1: Perform a hard reboot - It is an age-old solution reiterated by every tech-savvy person out there, but you’d be surprised by how effective turning off and then turning on the system can be. - Press and hold the Power button on the Samsung TV until it turns off. - You can also choose to disconnect the power cable of the Samsung TV. - Leave the device without power for 30 seconds and then turn it on again. Fix #2: Check the internet connection - Reports all across the user forums suggest that connectivity issues of the Smart TV can lead to the Amazon Prime Video app crashing unexpectedly, without any error message. - Turn off the wireless router by unplugging it from the power source for 30 seconds. - Plug the router back in and check to see if the connectivity issue is resolved. - If you’re using an ethernet cable with the TV, make sure that the line is securely attached between the TV and the router. This may help, Jimmy |
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